TERMS & CONDITIONS
IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS YOU SHOULD LEAVE THE WEBSITE IMMEDIATELY. BY CONTINUING TO USE OR VISIT THIS WEBSITE YOU AGREE TO BE BOUND BY THESE TERMS.
We are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us by clicking on our "Contact Us" page.
MAKING A PURCHASE
Making a purchase could not be easier. Just browse our Catalogs, and click on any items that you GOTTA HAVE and put them into the shopping cart. After you have finished your selections, click on "Checkout" button and you will be asked for a few details that we need to be able to satisfy the order.
We accept all major credit card payments, as well as PayPal.
REFUND AND RETURN POLICY
No returns on Electrical Parts, Decals, Marks, or Emblems.
All other returns subject to a 25% restock fee.
All returns must be in original packaging.
All returns must have a return authorization #. Please contact us to obtain the RA#.
Oversized boxes will cost more to ship. We will contact you if a shipment cost has changed.
Please be sure you want something before you order it! In the unfortunate event that you have to cancel your order with us or change an item after your order has been placed, please be aware that in some situations an item has to be ordered from our distributors. Once your item has processed and shipped to us from the manufacturer or distributor, there is no stopping it!! Cancellation of an item or order at this point will be subject to the above return policy. Post-order size changes will be subject to the appropriate fees.
We process your order right away. We will normally send your order to you within the time frame specified for each item as you place item in your cart. Unfortunately, for security reasons, orders must be shipped. Will Call (order pick up) is not allowed.
Tognott's does NOT accept or ship international orders.
If your item is not in stock, we will back order for you. You will be notified via Email in 1-2 days if your item is back orded. You will have the option to cancel your order if you would rather not wait.
Prices subject to change due to interchanged part numbers. In the event that this happens, we will contact you prior to processing your order. Oversized boxes will cost more to ship.
Appropriate sales tax will be applied to all orders if required.
CREDIT CARD SECURITY
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 256 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
We would love to hear from you. If you need to reach us, please click on our "Contact Us" page for email address and phone numbers.
IMPORTANT NOTICE TO FREIGHT ORDERS
Please be sure to inspect the shipment for damage prior to signing for it. If there is noticeable damage to the box, please inspect the part for damage as well.
In the event that your part(s) is/are damaged, it is important that you refuse the delivery and contact us immediately. By signing for the shipment, you are agreeing that it was delivered in good condition, therefore no damage claim can be filed with the carrier.
Once the shipment is signed for, you are liable for any damage to the parts, so please be sure that your shipment has arrived in good condition prior to signing for it. If your delivery is being shipped to a commercial address, please be sure that any employee that could sign for it knows this information as well and either contacts you when the shipment comes in, or inspects it for damage before signing any paperwork.
**LIFT GATE NOTE** In the event that you should require a lift gate, the customer is responsible for the charges. These charges start at $90.00 USD from FedEx and you will get a bill in the mail from FedEx, after using this option.